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SCPM
We
believe that technology, paired with the right people, practices and vision,
can provide an important competitive edge in today's ever-changing business
world. Because we focus on understanding what the "customer wants" in conjunction
with the efforts of our firm, we feel we have the edge over our competitors.
We
offer our clients a very different approach. We provide services to
transform your entire facility, your strategy, processes, information technology,
and residents. In addition, we focus on the realization that changing business
processes is necessary to achieve the promised returns from strategy and
technology. This approach enables the delivery of very different results-results
clients can build on because we help make organizations work more efficiently
and less painstaking for Board Members and other volunteers.
Our
aim is to develop effective and mutually beneficial working partnerships
by introducing an innovative yet practical approach towards solving your
problems. Our staff succeeds by listening carefully to your needs and then
channeling the concern or request to the apropriate staff member.
FREQUENTLY ASKED QUESTIONS
1. How long has the firm
been in business?
SCPM has been serving Brevard
County for over 8 years.
2. What type of association's
can the firm manage?
The firm can manage Condominiums,
Homeowners Associations, Townhomes, Mobile Home Parks, and Manufactured
Home developments.
3. Does an association
have to be a certain size to hire the firm?
No, the firm manages developments
from 24 units to 700 units.
4. Does the firm sub-contract
services such as maintenance personnel, cleaning personnel, etc. ?
No, the firm employs staff
to perform services. We perform maintenance and cleaning in-house.
We will leave existing staff
alone if a board wishes to maintain their personnel.
5. Does the firm perform
maintenance work aside from their management contracts?
Yes, the firm performs maintenance
at several bank branches, commercial buildings, and for various residents
and owners in various developments.
6. What types of work
does the firm perform?
Irrigation, electrical/lighting,
cleaning, power-washing, painting, and a large array of maintenance tasks
that a person may need. If the firm cannot perform a particular item of
maintenance, they will generally guide a resident to a contractor that
can.
7. Does the firm maintain
Workman's Compensation and Liability Insurance?
Yes, the firm cannot stress
enough how important it is for an association to hire only contractors
maintaining a workman's compensation policy (not an exemption form). The
firm carries a full workman's compensation policy and maintains a $1,000,000
liability policy. Also maintained is a Bond for the administration work.
8. How does the firm hire
managers?
SCPM hires a candidate that
is likely to succeed in the management function and then starts them in
the field during the schooling process so the manager candidate will be
familiar with areas of maintenance in communities including pools, irrigation,
electrical troubleshooting, painting, etc. After several months of field
work and of course, a successful score on the state exam, the manager moves
into a portfolio that has been with the firm for several years. This is
a great place for a manager to “cut his teeth” and understand the day-to-day
tasks and begin to understand the entire flow of communication and data.
Then, a manager can begin to move into new buildings/contracts, which allow
them to grow as professionals and begins to “vest” them with the firm. |